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Planet 7 has a host of progressive jackpot games. When placing bets on casino games, the casino always has the edge. So it is good to choose casinos that give you back some of that edge by giving you bonuses that increases your potential to win.
This is one area where Planet 7 leads. They offer their players a variety of bonuses which includes: welcome bonus, match bonus, daily bonuses and more.
Every new members who sign up for a Planet 7 is entitled to this bonus. To get it, all you need to do is sign up, log into your account, and make your first deposit.
Planet 7 ensures that not only new players get bonuses. They also offer players bonuses on every deposit they make.
Planet 7 offers different daily bonuses which allows you to get particular bonuses just by making deposits at a particular day of the week.
They also offer special bonuses and free spins on new games to encourage people to play the games. This is an offer that is above industry average for comp points.
Casino ensure that people do not simply deposit and withdraw their bonuses straight-away by establish wagering requirement. You need to look out for casinos that offer low wagering requirement so that you can earn the bonus quicker.
Planet 7 wagering requirement is a 30X play through of the deposit amount plus the amount of the promotional bonus redeemed. This is effectively a 60X rollover requirement for Video Poker or table games.
This offer is not good enough — the industry standard is 40x the bonus, or 20x bonus plus deposit.
If you manage to earn the bonus, Planet 7 also makes it difficult to withdraw it. There are many other such requirements that makes it difficult to clear the Planet 7 casino bonuses.
This is because almost no casino allows access to every user from any location. Whole countries are restricted, and sometimes specific regions within a country are restricted.
Typically, the casino will prevent users from restricted regions from creating accounts. But, it is not wise to use a VPN to beat their geo restriction and create an account.
This is because problems would come up later when making deposit, or worst still, when making withdrawals. That said, it is a scoring point if a casino supports a high number of countries and restricts only a few.
But if you push ahead and manage to make deposit, you stand loosing your money, and not being about to clear any winnings.
Banking options is an important consideration when choosing a casino. You need to make sure there is a method supported by the casino which is available to you for use in your territory; and the method also has to be simple so that you can make deposits conveniently.
A great casino need to offer a large number of payment options available to people in a lot of territories. Planet 7 supports different methods.
For the lovers of crypto currencies, Planet 7 accepts bitcoin transactions. However, if you do not want to use any of the online methods; they also allow offline methods including Moneygram and Western Union.
Apart from the bank wires which will take a couple of days, all deposits are usually instant. With the Planet 7 Casino, withdrawals are processed via Neteller, bank wire, and bank checks.
The company says that all eligible withdrawal requests will be approved 7 business days after the request date, and the actual payment will take another 7 to 10 business day after approval.
Like almost all casinos, Planet 7 has both a minimum and a maximum withdrawal limit. Comparatively, the maximum withdrawal limit is pretty low among casinos; there are casinos that easily doubles the maximum withdrawal limit of Planet 7.
The low maximum withdrawal limit of Planet 7 could be frustrating. However, it should be noted that if there is one area where Planet 7 has received damning reviews, its in making payments.
Though the company advertises fast payment processing, forums are replete with players who were not paid either at all or in time. The games are operated by a human professional dealer in a brick and mortar casino, using real props; and video streaming technology bring players the live-action in an interface that allows participation in the game and interaction with the live dealer.
Every casino player will want to have wins, especially the big wins. Thus, the ideal online casino should have a number of jackpot games.
Thankfully, Planet 7 Casino does not disappoint in this regards. It has a number of jackpot games. Being an RTG powered online casino tells you that Planet 7 Casino is a fine place to chase the jackpots because the Reel Series which makes RTG famous are essentially slots with a number of progressives.
There is no separate section for jackpot games. Yes you can. Planet 7 Casino is one online casino where players can play games without committing real money.
On virtually all games, there are two play options — real money and practice. Thus, practice play is risk-free. The wins and losses of practice play are just for the fun of it; so you get to enjoy the thrill of gaming without the risk of losses.
Planet 7 Casino promises a ton of glowing games. However, we can only rate the game offering 7 in our points rating scale.
Game quality is fine, as games are from RTG. The game collection is relatively few, but games cover every category of online casino games.
The one huge punch on the game offering is the absence of Live Dealer games. This part of the review looks into whether Planet 7 Casino have superior bonus offering.
Planet 7 Casino says the only thing that might be better than its games is its selection of online casino bonus codes. It continues that its players have access to daily, weekly, and monthly bonus codes, which includes match bonuses on deposits, free spins, and money chips.
The first of the match bonuses is the welcome bonus, which can be redeemed by new players making their first deposit. However, Planet 7 Casino does not tell us the maximum bonus amount.
However, the wordings of the welcome bonus of Planet 7 Casino do not suggest that it is an unlimited offer. Every player, not only new players, should be able to access freebies to expand their playing.
Planet 7 Casino knows this and has different offers for its existing players. As of writing, the promotions page advertised many reload offers as captured in the picture below:.
While, it is good that there are many bonus codes in the house, the vagueness of the bonuses continues. There are many match bonuses, but in each case, the casino only states the match percentage without stating the maximum bonus amount.
Planet 7 Casino may be advertising as some outwardly better place for online casino gaming; but like every online casino on earth, its bonuses are subject to certain conditions.
This part treats such need-to-knows. Casino bonuses are not meant as free money that you can withdraw, but bonus money with which you can increase your playing.
In all casinos of the Ace Revenue Group, including Planet 7 Casino, the bonus wagering requirement is 30 times the sum of the deposit amount and bonus amount.
Thus, players want bonus wagering requirement that is as low as possible. Unfortunately, the wagering requirement of Planet 7 Casino is relatively high.
Casino games do not have the same weight when playing with bonuses. However, playing on games like Roulettes, Craps, Baccarat, and Pai Gow Poker are forbidden when using bonuses.
Playing any of these games will cause all winnings to be voided. All bonuses of Planet 7 Casino are non-cashable. So even after meeting wagering requirement, players cannot withdraw the bonuses.
This means that if you request payment, the bonus amount will always be removed from the withdrawal request. Planet 7 Casino is one of few online casinos that limits withdrawals of winnings obtained using deposit bonuses that is after meeting wagering requirement.
In essence, the casino does not allow players to hit it big except when playing with their own money. Most bonuses are subject to a 10x withdrawal cap.
Just like its sister sites, Planet 7 Casino has other rules that stifles withdrawals. One of such is that withdrawal request must exceed the sum of deposited amount and any bonus redeemed.
Planet 7 Casino promises sweet rewards in your account. However, we can only rate the bonus offering a 6 in our 10 points rating scale.
Also, there are a host of reload bonuses; but also, their maximum amounts are unknown. Worst still, bonus conditions are not friendly.
This part of the review looks into whether Planet 7 Casino has superior casino services like fast and easy deposits and withdrawals.
In funding your casino account, things to look out for include: deposit options, deposit limits, and deposit processing time.
Planet 7 Casino does not break the roof with a long list of deposit options, but it supports a good range of payment types that players everywhere will have no problem with funding their accounts.
There is a minimum deposit amount which you cannot go below when making deposit, and there is a maximum deposit amount which you cannot go above.
That said; players want the minimum deposit amount to be very low, so those with low budgets will not be cut off.
Also, they want the maximum deposit amount to be as high as possible, so that those wanting to play large bets can easily deposit the large amounts required.
Unfortunately, Planet 7 Casino does not have friendly deposit limits. Also, the maximum deposit amount of Planet 7 Casino is low.
Players who make deposit will want the funds in their accounts as fast as possible so that they can have the funds available for playing. In this regards, Planet 7 Casino is swift.
If the deposit is made with credit or debit card, or Web wallets like Neteller and Skrill , the money is credited to the casino account immediately; deposits made with bitcoin will depend on the demand on the blockchain and can take a few minutes; while bank transfers and bank cheques can take up to a few days.
To many players, casino payouts are everything. This is because people go to casinos dreaming of winnings; and when they luckily hit wins and make withdrawals, they expect to be paid.
This is why one mark of a legit online casino is easy and fast withdrawals. In making withdrawals, things to look out for include: withdrawal options, withdrawal limits, and payout speed.
Planet 7 Casino also does not break the roof with a long list of withdrawal options. These include: Neteller, Cash Transfer, Bank Wire, Bank Checks, and Bitcoin.
When withdrawing, there is also a minimum amount below which you cannot withdraw; and there is a maximum amount above which you cannot withdraw.
Unfortunately, Planet 7 Casino does not have friendly withdrawal limits. Players in this so-called better world of online gaming will need to build this relatively high amount before they can request payment.
This is also relatively low. Players who request payment will want to receive it as fast as possible. Thus, the ideal online casino will feature fast payouts.
In this regards, Planet 7 Casino says that it prides itself on providing prompt payouts. Unfortunately, the casinos of the Ace Revenue Group are not known for fast payouts; and Planet 7 Casino is not different.
But it one time have I had an email response n live chat seems to be getting no where. Can I get an attorney to resolve this matter.
I signed up to Planet7oz casino last month and claimed a welcome bonus. I decided to cut my losses and continue playing on.
I contacted live support and was notified my access to the casino had been revoked at their discretion without any explanation as to why and the person immediately left the chat.
I tried again with 3 more customer support people and was met with the same automated message and immediate termination of chat.
I had not done anything wrong, nor have I had my money reimbursed. I have sent Planet7Oz multiple emails over the last 3 weeks, in regards to cashing out, having my documents verified and again today in relation to this issue.
Below is an example of the first live chat:. While we take a moment to assign the best agent to assist your needs, can you provide your username and phone number so we can locate your account?
Good Day! Please allow me to check your account, Thank you. The decision is, unfortunately, non-reversible. Any casino account can be closed based solely on our discretion as part of our policies to ensure game fairness, the safekeeping of company assets, and our third-party processors.
Your understanding is appreciated. I made a fair deposit with bonus. I played for a few days on and off.
I followed through with emailing all of the requested identification verification documents that Planet 7 requested. After 1 week, I still had not heard anything.
Reached out to the casino via live chat. They informed me they still needed another copy of my credit card, even though they failed to inform me on their own.
I sent the document again. One month passed, not another word. I reached out again via live chat. They tell me the withdrawal has been sent to another department and that anyone at live chat would not be able to help me at tghis point.
They gave me an email address to try to follow up with the process. So far I have emailed this address 4 times, with absolutely no response.
I did play that but after my play throuh had been played. Continually tell me they have received all documentation for withdrawing funds, when I make inquiries, I am told they do not have my documents, and i have sent them to the wrong email address, I then send again and another person on live chat tells me the other email is incorrect, I am constantly being played.
Each time, after about a week or so, the withdrawals reappear in my balance. I just want Planet7 to pay me as I paid to play with them!!!
They took my money so they need to pay up!! They never paymed me either. Sent emails and never got a response. I finally just gave up on ever getting payed.
Hi, first of thank you for hearing my case. Right away I have the system replying I will be notify within the next 2 business days.
Well so I resend all my documents which the same one that I already did the first time. This was on Feb 7, Again the system told me I will be notify within 2 business day.
Once more I did not hear back for 5 business day I contacted customer live support then they told me my doc still incomplete.
So I escalate the issue to the documents department and finally they approve it in 7 days. Oh and by the way I requested bitcoin withdrawal.
Yesterday I signed in to check on the status and suddenly they told me I requested a check withdraw. I contacted the live support and asked them to fix the issue and I also provide them with my crypto address for the 4th time I provided them with it.
They told me just be patient and they assured me the payout is coming. And today feb the 27th I tried to log in this morning all the sudden they locked me out of my account saying I have duplicate account with them, This is the one and only account I had with them.
I have all the proof and all the chat transcript or documents saved if needed. Thank you for helping in this matter.
I played the free spins and kept playing. I decided to see if I could withdraw my winnings. They told me I had the wrong info for a wire transfer which that went on for awhile.
Once I gave them the correct info they blocked my access to the casino and have revoked my membership status. When I call they hang up on me.
Class Action suit is what needs to happen. I corrected them on that really quick. Finally I reached out to their owners, AceRevenue and asked for some help there.
I heard back and we have had several e-mails back and forth. Now they want more forms of ID and proof of address. I really wish I had read some of these reviews before I started playing with them.
The only advice we have for players is to keep contacting them everyday about it. Make sure to never threaten them. That will only get your account locked and you will never see a dime.
Some players have reported getting paid several months after their initial request. I won 20, I have given them all the paperwork they need after sending it several times.
I have also given them all the information they need for wire transfer and they verified that on September 22nd from the finance department, but I cannot seem to get my money.
They keep telling me I have 3 approvals so far but they have not been sent to the processor yet?? They will not answer me asto why…. I am 76 yrs.
I completed the playthrough amount where any other games are locked but then played some hands of 3 card poker and blackjack which I lost. Because of this, all of my winnings were stripped.
I was playing Lucky Tiger at Planet 7 Casino which awards 8 free spins and retriggers with 3 shields. I read the game rules and there are absolutely no max payout regulations.
The game stopped after 6 spins and did not give me the 2 bonus retriggers that I was entitled to receive. When I contacted VIP support he hung up on me and refused to give me the spins or money I had one.
He was very rude and would not compensate in any way. With Planet 7 Online Casino it is customary for the connection to drop when you are winning or lose free spins for no apparent reason.
Rick blamed that on an internet connection although it only happens when you are winning. This is unjust, theft, and is a violation of regulations.
It is not right to the clients giving them money. Who do I report this to so that they can be reprimanded. BEWARE OF FRAUD!
Dont know if this is the place to say it, but for those that dont already know.. Planet 7 online casino is one of the most crooked casinos out there!!
They know that they dont have to answer to anyone, and will take your money as fast as you can win it.. Will not respond to emails, phone calls, I hit a mega win on one of their slots, I was surprised to see the amount keep climbing!
From a 5 of a kind, on Coi Hong.. Luckily i was not into them for very much.. Hello My name is Sherry, I also have had runarounds I withdraw on December 24, , Well it was still waiting for approval, By January it was finally approved, I just assumed that the check is on its way.
I contact them many of times, Then I was told January 4, , that the check was sent out But they would have to deduct After getting the run around telling me I was not talking to the right department I finally started receiving checks of I keep trying to contact the and they always say someone will get back to me.
They even had me go and set up a separate bank account just for checks from them. I feel your pain they are liars they are differently criminals I just wish there was something we could do to make them pay or shut them down.
In April I made withdrawal and sent the necessary forms was verified and never received my money of 2 payments one for another I cashed out 3 times since April.
All were approved. When you go to cash out it ask if you want to check or wire transfer I chose a check. They are now telling me that a check is not an option.
I do not have a bank with a swift code. But this time they will not pay me. I used bitcoin. I been playing for about 5 months I put so much money I have withdraw for almost 8.
I requested a withdrawal from Planet 7 Casino and still have not received my winnings. They are not responding to any of my emails and their site continues to say it is not available in the US.
Aug 24 I won I chatted to the company representative…. Over the course of the following weeks We submitted all of the requested information repeatedly, to include a third-party app called HooYu- that I also submitted my personal information.
On May 13 we received a request for two years and submitted the same documents. This totals of four emails with all of the same documents being sent as well as HooYu.
On June 4 and we attempted to chat again to find out the status of the withdrawal request and of course they said that we needed to send the documents at this point we called the IP and spoke with a gentleman to verify the information and we sent another document including a hand written statement about a card that was lost and replaced.
On June 5 we receive notification that the documents were all approved and we were now waiting for finance. On June 7 we received information that the account has been verified and validated.
On June 18 through chat, inquiring about the status of the withdrawal we were informed and business days after their documents are approved and 10 business days after finance gets it it would be released and then we were also our banking information was requested again and was given again.
On June 21 we still there is still no money and we sent four emails that were never responded to each with their own number and also on June 20 the second request for was approved.
At this point , in chat — inquiring about status- a current drivers license was requested. They had the current drivers license which was not set to expire until July 17, because it is a CDL but at this point it was still current.
A copy of the document given to you by the Arizona DMV that you have submitted a request for a new drivers license has been issued because they mail them you get a temporary license.
Once the real license had been received a copy of that also had been mailed and that was on or about it 21 July. At which time we were told 10 more days all three with drawl request of been approved and we had still not seen a payout.
Setting us back to square one. On August 26 we resubmitted the withdrawal requests. Still no deposit have been made.
The most recent inquiry through chat informed us that they needed banking information for the wire transfer because Chase J.
Morgan Chase is no good. Requested information about what things were good requested information about available ways to receive the owed money.
Apparently the staff knows what banks they cannot receive yet they do not know what banks can. Please help this is it right. There has to be some sort of standard to which these establishments are held.
My first withdraw was through the express method. I submitted all proper information and received acceptance confirmation.
I have not reeived payment. I have submitted 2 withdraw requests for check payment and recived acceptance confirmation.
Now I receive an email from them stating i need to prove my dentity. The only proof of address they will accept although my DL clearly states address is a income tax statement, utility bill or insurance.
I have no utility bill in my name as the home is owned by my father. I did submit my car insurance statement with my name and address and they say that is not acceptable??
I am not sending my Income tax filing to them. I have submitted enough to prove my identity. They have no problem with my identity when taking my money.
I believe live chat is more robot than human and noone will speak to me. I have over Another bad point is they have all my personal and banking information.
I wish I had read complaints first. Thank you for your time and website. I am writing to you for help with Planet 7 Casino.
On June 5th , I spoke with Customer Service via live chat. I was new at depositing and playing slot. I read their rules and realized that i could be breaking rules if i were to win because i was pretty certain, i had more than one account.
They advised me, as long as i deposit they would cancel my other accounts. So i deposited and checked back one more time before playing and they advised me that those accounts were closed.
My account was verified and i received the check. A month later i played again and won I requested a withdrawal of ,,,, and left money in to play.
I played for a couple more days until one day i tried to log in and my account was revoked due to multiple accounts.
Are you freakin kidding me… I spoke with customer service which i have a copy of, my account was verified which i kept a copy of , I have already received one check but as soon as i win big they want to come back on this.
Truly unfair! I signed up to planet7 new to online casinos. Had fun playing roulette. Then tried unsuccessfully over the next two days to make another deposit to play again both with a debit and credit card.
I declined. With extreme prejudice. Not a good introduction to online casinos. Avoid Planet7. I was approved for a withdraw from Planet 7 on I have submitted my documents three times and they email me saying I need to open another bank account because Chase Bank has stipulations.
I have won money from Planet 7 smaller amounts and they wired the money into my Chase bank account. Chat started Casino Support Center Welcome to Planet 7 Casino!